Privacy Policy

privacy & cookie policies

Privacy Policy

Planning Solutions Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information when you use our website or services.

1. Who We Are

Planning Solutions Ltd
Registered Office: International House, 12a Homewell, Havant, PO9 1EE
Email: info@planningsolutions.co.uk

2. What Information We Collect

We may collect and process the following personal data:

  • Your name and contact details (such as email address and phone number)

  • Information submitted through contact forms or email enquiries

  • Usage data (pages visited, browser type, IP address)

3. How We Use Your Data

We use your information to:

  • Respond to enquiries or requests

  • Provide information about our services

  • Improve our website and user experience

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your data. We may share it with trusted third-party service providers where necessary (e.g. web hosting, email systems), under strict data protection agreements.

5. Data Retention

We keep your personal data only for as long as necessary for the purposes we collected it. You can request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing or request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Security

We use appropriate technical and organisational measures to keep your data safe and secure.

8. Changes to This Policy

We may update this policy occasionally. Please check this page for the latest version.

Cookie Policy

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site function properly and gather information on usage.

How We Use Cookies

We use cookies to:

  • Improve functionality and performance of our website

  • Analyse how users interact with the site (e.g. Google Analytics)

  • Remember your preferences for future visits

Types of Cookies We Use

  • Necessary Cookies – Essential for the website to function

  • Analytics Cookies – Help us understand how visitors interact with our site

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block cookies entirely or delete them after use.

If you have any questions about this policy or how we handle your data, please contact us at info@planningsolutions.co.uk.